Many companies today have turned to using Terminal Servers or Citrix Servers as a replacement for the regular user environment.  This is in an effort to cut equipment costs, decrease administration, and grant users more freedom in accessing a network. However, this change has brought on new issues such as:

• Do you know what your users are doing while logged onto your Terminal Servers?
• Do you know what your third party support staff is doing on your network while offering remote support?
• Can you prove users or third party vendors did something wrong? 

With RecordTS, an RDP and ICA SESSION recording solution, you can answer YES to all these questions and monitor what every user or administrator is doing while logged onto your Terminal Servers, Citrix or any Windows Server with Remote Desktop enabled.